Recent Water Damage Posts

Water Damage According to Science

10/23/2019 (Permalink)

H20 clipart Science helps us to help you.

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Encino/Sherman Oaks professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damages. If your business suffers from water damage, our SERVPRO professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether that materials are drying
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material- but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, the professionals at SERVPRO have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Simi Valley has state of the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO have the training and equipment to help make it “Like it never even happened.” 

Tips about Water Damage from the EPA

10/19/2019 (Permalink)

Mosquito with a cancel sign Mosquitos can cause lots of problems, don't delay your water damage.

We only see mosquitoes every few months a year but they can can huge problems. 

https://www.epa.gov/natural-disasters/flooding

Eliminate standing water where mosquitoes can breed. 

Mosquitos can sharply increase after a flood, due to the sudden availability of standing water which they require for breeding -- even very small amounts of water. As flood waters recede be sure to drain, overturn, or empty areas -- no matter how small -- to reduce mosquito breeding areas and help reduce the spread of mosquito-borne diseases.

Jump on your water damage immediately by calling SERVPRO of Simi Valley.

SImi Valley Water Restoration

9/20/2019 (Permalink)

cartoon of man standing in living room with furniture floating Don't stress about water damage when you can call SERVPRO.

When you google “water damage restoration” or “water damage” thousands of entries pop up and it seems overwhelming. On that page you will see “best water damage company” and “water restoration pros” but when you see SERVPRO you should know that we are the best in the business. In our franchise alone we operate with 4 other franchises under one owner who has taken the time to thoroughly understand the water damage business and has built a reputation as the water damage experts in Ventura County. SERVPRO of Simi Valley has dealt with over hundreds of water damaged homes and will continue to service those in the Simi Valley community. Trust your home and property with SERVPRO we can make it “Like it never even happened.”

Our Water Restoration Process

7/1/2019 (Permalink)

Don't ever wait to call SERVPRO about your water loss, we are 24/7 365 days a year.

While the water damage restoration process varies with each situation, there are a number of steps we usually take to restore the affected area to its previous condition. First, we do an initial inspection of the area and figure out the best course of action. We will take thorough documentation of the area for your insurance claim process. Next, we will immediately start to extract any standing water or sewage debris. We move wet furniture to a safe, dry area, and take any of your belongings that need to be stored to a safe storage location. We use infrared moisture detection cameras and sophisticated testing equipment to test the moisture level and check for microbial growth. We then begin the drying process using state-of-the-art de-humidification and drying equipment. Then perform daily moisture checks in your home to make sure that everything is drying properly and back to preloss condition. And then you are back to being a happy and worry free homeowner!

Signs of a Water Leak Behind a Wall

5/21/2019 (Permalink)

A hidden water damage in the walls that lead to lots of mold in an office.

There are many potential causes of water damage in your home.  Some sources of water damage, such as floods, burst pipes, and sewage back ups, are obvious and homeowners notice them right away.  However, there are some sources of water damage that are much more difficult to detect such as water leaks behind walls.  Homeowners typically do not notice hidden leaks until they have already caused a considerable amount of damage. Hidden water leaks can be dangerous because they can cause structural damage and also cause microbial growth to spread undetected. While most signs happen out of view here a few to be on the lookout for: musty odors, staining, peeling or bubbling wall paint, warped walls, buckled ceilings and/or floors. All of these signs can point towards a water leak but you need to have a professional come out and take a look. When you find a water leak always call a plumber first to stop the leak and then call SERVPRO to come out and then asses the water damage. Trust a water restoration professional to remove all the affected materials and the possible microbial growth safely.

Heavy Rains Can Cause Water Damage to Your Property

5/14/2019 (Permalink)

Flooded front room from torrential rains.

As our climate changes, occasions of violent storm and intense rain that causes flash floods seem to be increasing.  Rain water that drenches your property should flow away from your home.  However, if it does not, the damage to your home could be quite extensive. You may be surprise at how many homes are damaged by the very items that should protect them—gutters.  Damaged or blocked gutters can result in storm water being directed to the home. After a rain storm is the best time to walk your property to identify areas of poor drainage.  These areas will tend to have either pools of water or remain wet longer than other areas. Good home drainage redirects water away from the foundation.  If this drainage is blocked, damage, or inadequate, storm waters can collect near your home. If you suffer from water damage caused by a rain storm you should always call SERVPRO, as we are not only water damage professionals but storm damage professionals.

Experiencing Water Damage?

5/11/2019 (Permalink)

Don't let water damage set you back, call the professionals at SERVPRO.

If you are experiencing water damage you are going to need more than just a mop and a bucket to clean up. The Institute of Inspection and Cleaning and Restoration Certificate (IICRC) advises that ever water damage be treated the same as soon as it begins, regardless of the size of water in your home. SERVPRO of Simi Valley provides fast and reliable water damage restoration services to home owners, we are available to call 24/7 and will start work immediately in your home with the proper drying tools used to stop microbial growth, wood rot, and other unforeseeable damages if the water loss is not properly taken care of. Water damage can be an expensive setback, call restoration professional to take care of the problem and take some of the stress off of you.

Diagnosing a Shower Leak

4/10/2019 (Permalink)

If you have a shower head leaking in your Simi Valley, CA bathroom it is time to replace it

Amidst the many aspects of maintaining your home in Simi Valley, CA, attending to a bathtub leak can be frustrating without an idea of what to look for. It is important to remember that some signs of damage are easier to distinguish than others; however, confirming the occurrence of a leak is possible with a keen eye and a thorough bathroom inspection.

Check for Telltale Signs

Identifying any immediate indicators of a leak can help determine how best to handle the situation. Giveaway signs may include the following:

  • Pooling water near the shower pan. This is often the result of a shower door with a poor-quality seal and is one of the simplest leaks to repair.
  • Wet spots and dampness on any walls near the shower. If the leak is occurring within the plumbing system, the pipes behind the wall may expel water, thus leaving visible wetness.
  • Water leaking from the shower head. When lime scale and other minerals accumulate in the spray holes, water may leak from other parts of the fixture. Cleaning the shower head and replacing the O-ring may solve the issue.

Scratch Beyond the Surface

Unfortunately, a bathtub leak may cause damage that is not as apparent and may require a more in-depth analysis. One critical factor to be aware of is the presence of mold or mildew anywhere in the bathroom; this includes any odors that occur. The flooring underneath and walls connected to the shower should be examined for breakages, moisture, loose tiles, and stains. Finally, any crawl space area underneath the bathroom should be investigated for moisture, dripping, or mineral buildup. Typically, these signs indicate a leak that may need to be addressed by a professional.

Determine the Best Course of Action

Generally, a shower pan leak with telltale indicators can be repaired without the need for professional intervention. For more internalized leaks, it is wise to consider contacting a water damage repair specialist for further analysis.

While diagnosing a shower or bathtub leak can be challenging, an informed approach can simplify the process. Understanding what to look for and when to contact a professional can make all the difference in preserving your home.

Some Reasons You Need to Stop Stressing About Water Damage Remediation in Simi Valley

4/10/2019 (Permalink)

Regardless of whether water damage hits you from above or below, contact SERVPRO for effective water damage remediation services today.

Rapid Solutions for Standing Water in Your Simi Valley Home

When water loss incidents threaten your Simi Valley home, getting the right professional assistance responding quickly to the disaster is critical to protecting both your property and its contents. Effective solutions for removing standing water and drying out saturated elements is only the beginning to fully recovering your property exposed to higher volumes of spreading water. Our team has a 24/7 response to these emergencies, arriving with the full measure of our recovery equipment and experienced technicians to begin effective mitigation tactics right away.

There are many steps to water loss recovery in your Simi Valley home, but water removal is among the priorities for technicians responding to the emergency. Standing water can pose significant risks to exposed materials including flooring, walls, and ceiling spaces. Without adequate removal and drying techniques to follow, you can find this water damage continuing to spread throughout your home and degrading construction materials, weakening structural elements, and facilitating the growth of hazardous secondary effects like mold.

From the time that our SERVPRO professionals first arrive at your home, we work to establish the full scope and spread of the water damage. We can utilize moisture detection equipment for areas difficult to see clearly. We must gain a fast understanding of affected materials and determine when flood cuts and other controlled demolition techniques are necessary to gain access to damp or highly saturated areas of your property.

With industry-leading extraction equipment like our extractor trucks, wet-vacs with wands, and portable submersible pumps, we have a variety of options to handle standing water we encounter in your home. Our SERVPRO professionals can work quickly to remove all excess water to ensure that we can get to critical drying efforts as promptly as possible.

While standing water might be difficult to see in your home, our SERVPRO of Simi Valley professionals have a broad inventory of recovery equipment designed to reduce this threat quickly. You can count on our IICRC-certified professionals to respond 24/7 to this water loss emergency and make it “Like it never even happened. Give us a call today at (805) 522-2945.

Basic Water Loss Knowledge

2/25/2019 (Permalink)

A recent water loss in a large office.

When the rain stops and water subsides, flood victims can follow a few simple steps to reduce property damage and limit health risks.

Flooding occurs when rising water overflows the natural boundaries of bodies of water, such as rivers and streams, and flows across the ground picking up all kinds of contamination. The water can be contaminated with soil bacteria, decaying insects, animal droppings, oils and fluids from roadways, and fertilizers and pesticides from fields or gardens.

Flooding can also happen in the home from any sort of pipe back up whether it’s in your kitchen, garage, or bathroom and be filled with the same kinds of contamination as outside water. When you experience a flood in your home you should always immediately call a SERVPRO professional.

Our technicians will make sure to use caution when entering the building to make sure all electrical is off, protect themselves with the proper PPE, identify what items to keep and what items to throw away, remove all affected materials, and begin the dry out process to prevent any microbial growth that could cause further and more serious damage.

Simi Valley Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/8/2018 (Permalink)

This Simi Valley home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Simi Valley basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (805)522-2945

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Simi Valley and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (805)522-2945

Faster to your Simi Valley Water Damage Event

10/3/2018 (Permalink)

SERVPRO of Simi Valley provides 24 hour fire and water damage restoration service in Simi Valley

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Simi Valley provides emergency cleaning and restoration services 24 hours a day, 7 days a week – including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into the floors, walls, furniture, and more. SERVPRO of Simi Valley arrives quickly and starts the water extraction process almost immediately. The immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (805)522-3945

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Simi Valley

SERVPRO of Simi Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Simi Valley 24 Hour Emergency Water Damage Service

9/25/2018 (Permalink)

SERVPRO of Simi Valley provides 24 hour fire and water damage restoration service in Simi Valley

SERVPRO of Simi Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (805)522-2945

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Simi Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Simi Valley 

SERVPRO of Simi Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage

6/11/2018 (Permalink)

A bathroom hallway affected by a bathtub overflow.

Water damage comes in many shapes and sizes, and the source of origin is almost always different. Wether it comes from a broker water supply line that burst, the dishwasher overflowed, the water heater burst, etc. SERVPRO of Simi Valley are your water restoration experts through and through. We have a team that works 24/7 around the clock in case of any emergencies that may happen in either your home or in your place of work. We are able to get crews out immediately to place equipment and start the drying process to ensure that no further damage occurs. An ignored water damage can cause microbial growth and if we can take care of it in the first place we should always be your first call.

Failed Water Filtration System

5/31/2018 (Permalink)

Faulty water filtration causes home loss.

These homeowners in Simi Valley, California experienced a minor water loss due to a failed water filtration system that affected their kitchen and damaged their flooring and cabinets. SERVPRO technicians were called out to the home to remove the excess water and place equipment effectively to help with the drying process. Over the next few days our technicians monitored the affected areas to make sure that the drying process was improving and that there would be no microbial growth. Water loss is very common in homes, and it can happen to anyone. If you ever experience a water loss you should always call SERVPRO to help you remediate at the damage. Our technicians are all professional and understand the best needs for all of our clients.

Pack Out From Water Damage

5/23/2018 (Permalink)

Storage units containing items from pack outs.

SERVPRO of Simi Valley has a separate division from the water and fire restoration team and that is our pack out team. When a client's house is affected from water damage our pack out team comes in and removes necessary items to help with the mitigation. They have a very detailed process in organizing, tagging, and packing out the items into a storage facility of our own. Pack out is necessary for home owners or business owners because it reduces the risk of any damage, if not more, being caused to the items at hand. And proper pack out is something you can count on SERVPRO for, we take care of all items and return them back to the owner when their remediation is complete. 

Protect Your Schools

5/2/2018 (Permalink)

The auditorium of the school after the loss.

Recently, SERVPRO of Simi Valley teamed up with the Simi Valley USD to conquer water and mold in schools. When SERVPRO was called out on the first job to take care of a high school dance stage the school district was impressed with the strong work that was performed and continued to use SERVPRO for all their needs. Protecting our community schools and kids is important and when we are given the chance to make a difference we take it. Knowing that there is no possibility of the kids getting sick or worse because our technicians were able to put their skills and knowledge to use. It may be hard to detect water leaks right away with the size of schools but always know that you can call SERVPRO to keep your school safe and water damage free. 

Winter Water Damage

3/15/2018 (Permalink)

Call SERVPRO for ALL water remediation emergencies.

While Southern California doesn't have as harsh of winters as the rest of the nation your home or business is still at risk for water damage during the winter months. In extreme cases water pipes can freeze and burst and just because it is winter time does not mean mold can not grow as aftermath. Especially in homes with poor ventilation and/or unresolved water leaks. Most home or business owners do not think to have their roofs checked before storm season which leads to many leaks that could have been prevented. SERVPRO Simi Valley is your water restoration industry professional. Our technicians are trained and prepared even for weather related water incidents. Not your typical flooded kitchen from the sink situation. Always call SERVPRO for any of your water restoration needs. 

Faster to Any Size Disaster

11/1/2017 (Permalink)

Water damaged carpet that resulted in mold underneath.

There's no such thing as a small disaster, especially when the water you don't see has bacteria or causes mold. Water damage can and will affect the value of your property. Before you try and take care of it yourself consider how the damage can affect your home, SERVPRO professionals know how disruptive water damage can be for anyone. Our technicians are trained and equipped to manage the drying process by using equipment and moisture measuring devices. Your home or building will be quickly and thoroughly dried to industry standards. Which, in turn, will prevent secondary water damages. With rapid response time SERVPRO of  can and will help you regain control and make sure your property is protected. Never put anything you love at risk and let your franchise professionals handle it. 

Flood Insurance 101: What Homeowners Need To Know

10/19/2017 (Permalink)

Home had 3in of water flood their home after a washing machine was installed improperly.

The fact is any property can flood. Your home doesn’t have to be under five feet of water from hurricane flood surges to suffer flood damage. Normal amounts of rainwater can drain under your home, and flood your basement or the lowest floor level, causing flood damage. This kind of flooding can cause mold, increase the risk of termites and cause electrical problems. But the good new is that SERVPRO is able to take care of all your flooding problems with our prompt response and quick timing. 

SERVPRO works closely with insurance companies to ensure that your home and your insurance are both taken care of correctly. We are on multiple preferred vendors list as a corporation with insurance companies such as State Farm and Farmers insurance. 

Restoration VS. Replacement

8/4/2017 (Permalink)

Items to be restored and stored during the loss.

After a water and/or fire loss replacement may seem like the easiest and quickest option. We are a business of restoration rather than replacement. Some of the pros to restoration include: being more cost efficient, helping our carbon footprint by limiting what we put in landfills, and saving many items with sentiment cannot be replaced. SERVPRO of Simi Valley will work seamlessly with insurance companies nationwide, providing them with restoration budgets that not only meet their stringent guidelines, but provide the homeowner with the best possible outcome. After the classification, cost effective remediation methods are tailored to the expected condition of the items in each conditional area. The professionals at SERVPRO will always do their best to act quickly and restore what they can.

Small But Mighty Water Damage

6/20/2017 (Permalink)

Little water damage found under sink

Even the smallest water damages need to be treated as if they are the most important thing right then. Because if not treated it's possible that even more damage can or will occur. This homeowner almost didn't call SERVPRO when he noticed the damage because he didn't think it would be a big deal. However when our technicians arrived the problem was bigger than what could be seen in plain sight. Once the scope of work was done it was determined that the entire underneath of the sink would need to be removed and treated so that no mold growth would be possible. Once the job was done what was originally supposed to go as unnoticed revolved into a near kitchen remodeling. 

Kitchen Water Damage

6/19/2017 (Permalink)

Water damage in kitchen.

The recent rains in Southern California have cause a lot of problems from sink holes, to fallen trees, to power outages. No one is ever really prepared in California and after these last rains are we sure this isn't the East Coast? SERVPRO of Moorpark/Santa Paula/Fillmore is ready to help, being a twenty-four seven emergency services company allows us to work around the clock and be there when you need us. 

Best Practices: Do not wait to contact your insurance company to see what you are covered for. Do not wait to contact SERVPRO in hopes that Mother Nature will dry your home out by itself. 

Reminder: Leave wet electronics and appliances alone, do not turn on in case of electric shock.

Always: Call your neighborhood SERVPRO at 818-995-6444

Our Biggest Threat, Appliances

6/2/2017 (Permalink)

Fridges are no stranger to water losses.

Water damage from appliance and plumbing leaks,  like water heaters, dishwashers, ice makers and washing machines in your home can cause your laminate floors to buckle or warp. Many times, these leaks are quite slow and often go unnoticed. Slow leaks are not easy to identify since they are underneath the laminate where they penetrate the core material. While you might not be able to see the leak, a SERVPRO technician will be able to find excess moisture by using a moisture meter. We arrive ready to protect your home with all necessary equipment to do that. It is common to use dehumidifiers and airmovers to help dry all affected areas. However, if not caught in time, laminate floors will have to be removed because moisture gets trapped underneath the laminate. 

Do You Have an Unexpected Water Loss?

5/24/2017 (Permalink)

Setting up drying equipment in preparation for the water damage mitigation.

What do you do when you experience a water loss? The obvious answer should be: call SERVPRO. But that might not always be on the forefront of people’s minds. We understand the panic most people feel because they are worried about their items and probably the expenses that might come with everything they are experiencing. We want to let all current and future customers to know that our technicians and office staff are fully prepared to handle anything that has happened. SERVPRO of Simi Valley is the franchise that you can trust with any of your water needs. This isn't something that everyone experiences and most people might not know where to begin, and it can be a lot to deal with in the beginning. We are here to make everything easy and "Like it never even happened."

Water Damage, Simi Valley CA

5/3/2017 (Permalink)

Water damage caused this ceiling to fall out and create even more damage for the homeowner.

According to the homeowner they had seen the bubbling of water in the ceiling for a few months but disregarded it hoping the water wouldn't cause any damage. After a large storm hit Southern California more water entered the attic/ceiling and caused the ceiling to fall through. After having a professional roofer out the property we were able to fix the hole in the ceiling and clean up the standing water in this bedroom. SERVPRO of Simi Valley is your neighborhood water mitigation experts. Just a few days later we had started removing all affected carpet and walls and dried out the room and within about a week they were able to set up furniture back into the bedroom and live peacefully knowing their water damage had been taken care of. 

Who Do You Call For Water Damage?

4/19/2017 (Permalink)

Water damage in Simi Valley, CA.

SERVPRO of Simi Valley are the experts you need for your water loss. We specialize in any size loss and any length of process that you need help with. There are many water specialists in Simi Valley, that being said, you don’t want to hire any old company. You want to hire a company that is going to do a good job. Water damage can lead to mold if it is not cleaned up properly. *As a side note, SERVPRO of Simi Valley are also your mold specialists.* Life isn't exactly fair sometimes and no matter what form of damage your water loss comes in we want to help in every way we can. SERVPRO can make it "Like it never even happened."