Recent Why SERVPRO Posts

Texas Winter Storm 2021

3/30/2021 (Permalink)

team standing in uniform Here is our incredible team in Texas up early to serve and respond to our Texan customers in their time of need.

Texas, our team has arrived to help the state after the freezing storm. We have deployed over 200 people to help. We have over 1 million dollars worth of equipment on hand to dry out the damage. We want to help get your commercial or residential property dried out if you have suffered any water damage.

Our team has mobilized to provide best-in-class production, service, and discounted pricing for Commercial and Industrial clients.

Thank you to all Insurance Adjusters, Insurance Consultants, and Independent Adjusters for working so hard to get Texas up and running!

If you need assistance please email texascatteam@SERVPROwestcoastdrt.com

Here is our incredible team in Texas up early to serve and respond to our customers in their time of need. We want to send a big special thanks to our team members for all their efforts, working long hours providing every single customer the best white-glove service. We see you and appreciate everything you are doing to make a difference in people's lives. This is what One Team is all about!

Texas, we know Mother Nature is challenging us during this time but know that we are here for you. We doing everything we can to restore your homes and businesses. Thank you for being patient with us as we are working long hours providing white-glove service to each and every one of our customers.

We Are The Professional Water Damage Experts

3/27/2021 (Permalink)

servpro here to help sign Call SERVPRO Today

There’s a number of ways for property damage to happen but most often it is from the result of excess water.  The particular reason for the circumstance of water damage can be so many different things. Some of them included are caused by rainstorms and internal property issues like a pipe burst.

Do act fast in making the call to seek a professional like ourselves at SERVPRO,  if you think you have experienced water damage to your property because the water will spread quickly, and the longer it’s left untreated, the damage could get worse.  The affected areas can become rotted, warped, and could possibly be affected by mold growth.

Also, trying to restore the damage yourself is not the best course of action in such a situation. Give us a call. We offer a range of services for customers suffering from water damage for residential and commercial properties. We are available 24 hours a day seven days a week.

You can count on SERVPRO. We're Here to Help.

3/26/2021 (Permalink)

two SERVPRO vans in residential area We're Here to Help.

Texans are going through one of the worst catastrophic freeze storms and are in dire need of help. Our team has the resources, equipment, and manpower to do what we can to help recover the community in Texas. Our teams are on-site on location and ready to take action to bring back Texas. We are humbled that we have the opportunity to participate to support the community in Texas. 

If you are experiencing any water damage from a storm, please give us a call and we will take care of you.

We are a mission-driven company and we strive to be there for our customers doing everything we can to help restore your properties. A dedicated claims manager will be your point of contact for white-glove service and communication with your insurance adjuster!

Reducing Fire Damage

3/18/2021 (Permalink)

Reducing fire damage is one of the first considerations after a fire in a home or a fire in a business. Commercial fire damage can greatly affect the ability of a business to continue operations. In order to recover as much value as possible from a property that has undergone fire damage, smoke damage, and soot damage, a restoration company like SERVPRO should be contacted immediately after the premises are secure. The fire cleanup team can assist in evaluating the damage to the property and listing the items that are present.

They can also perform fire damage restoration and offer an estimate onsite. The fire cleanup will also involve drying up all the water that firefighters may flood the premises with in order to put out the fire. This water can cause extensive water damage causing the growth of mold. A certified technician can dry out the property and prevent mold growth using industrial equipment that sometimes includes a water extractor, a dehumidifier, and an air current mover.

All surfaces are sanitized and cleaned after all the soot damage and smoke damage has been reversed. The fire clean-up team will also instruct property owners how to prevent commercial fire damage in the future. Any residual smoke smell will be ventilated until gone. If the smoke smell continues, chemical solutions like an ozone treatment or thermal fogging are also options depending on the needs of the property owner. Additional treatments may be needed weeks or even months after the initial incident.

Fire cleanup can be extremely daunting for someone who is shocked by a fire whether in a home or a fire at their business. However, fire damage restoration is normal for a fire cleanup specialist, even in the aftermath of commercial fire damage. A specialist who has the experience and the expertise to guide a property owner will ensure that fire damage is minimized as much as possible. 

Should I File A Claim?

1/8/2021 (Permalink)

When you've had water or fire damage in your property one of the questions to ask is should I file a claim. 

A claim whether how big or small gets on your record so it is important for a company like SERVPRO to perform a FREE damage assessment to you property to determine the scope of work. Once that claim is filed there is no turning back and that is why it is important to have a SERVPRO expert inspect the property for FREE to provide you the best guidance about your damages. 

SERVPRO will perform a moisture mapping of the property to determine the extent of the damages or a fire damage inspection report to determine which areas of the property are affected. 

SERVPRO is also an insurance preferred vendor by major insurance companies like State Farm, Farmer's Insurance, AAA of Southern California, Mercury Insurance, Nationwide Insurance, Travelers Insurance, The Hartford, CHUBB and many more. 

Once next steps are determined SERVPRO will do all the heavy lifting for you to help restore your property "Like it never even happened." We are a full service restoration company that does mitigation, remediation, abatement, packout and construction for all your restoration needs. We're available 24/7 every day so just give us a call and someone will be there to assist you. 

For a FREE Damage assessment please call us at (805) 522 - 2945.

Holiday Restoration Professionals

11/21/2020 (Permalink)

With holidays approaching rapidly we at SERVPRO of Simi Valley know this would be the worst possible time to have to deal with the headache of dealing with a water or fire loss. We would much rather homeowners and business owners be with their loved ones celebrating the happy season. But disaster waits for no one and more than likely never happens at the best time.

Don't be afraid to call us! Even on holidays our teams are available and work around the clock. No job is too big, too small, too far, and too much of a hassle for us to handle. If you suffer from a holiday water and/or fire loss this holiday season be sure to call the professionals at SERVPRO first. 

Why Should Seek Professional Restoration Help

10/28/2020 (Permalink)

Always seek professional help in the face of water damage.

When there is water damage in your property, there is only one thing that you should do. You should always seek to get professional help. There are two advantages to getting professional help when it comes to having water damage to your property. One is that water damage companies have the proper equipment and they employ the best professionals to do the job. With a water damage restoration professional, your home will be in good hands since you have SERVPRO professionals working with you to combat the water problem.

At the first sign of water damage call SERVPRO of Studio City/Valley Village to deal with your issues. We will work on your residential or commercial property immediately. When it comes to water damage, your action must be quick in order to prevent further damage to your property and health.

SERVPRO of Simi Valley: The Best Restoration Company

10/19/2020 (Permalink)

Water and fire restoration companies can seem like they are a dime a dozen. It's hard to know which ones you can fully trust based on a quick Google search because they all promise the same thing. But at SERVPRO of Simi Valley we have 10+ years of experience in our community. 

When it comes to water, fire, mold, or storm restoration our crews and office staff are the best of the best. Every person is IICRC certified, has continual education courses, and is prepped for any level of damage when a call comes through to our office. We work closely with insurance companies and brokers as well as property managers who trust us completely when they have a client call up with an issue. 

You can trust SERVPRO to make it "Like it never even happened."

SERVPRO of Simi Valley: Getting Better For You

10/5/2020 (Permalink)

At SERVPRO of Simi Valley our promise to our community is to make any water, fire, mold, or storm damage "Like it never even happened." What we also promise are technicians that are fully trained and also receive continuing education courses to make sure they stay up to speed on all things restoration. All of our office staff is also IICRC certified to make sure that when you call in we will have a professional answer for you. We work closely with insurance agents and brokers as well as property managers who know us throughout the community and want to work with us. SERVPRO of Simi Valley understands that no one wants the headache of restoration which is why we want to take it on for you and make it as seamless as possible.

If you suffer from water, fire, mold, or storm damage always call SERVPRO. 

Working From Home? Here Is Our Guide To Staying Productive And Being Successful

3/31/2020 (Permalink)

home office Working from home for the first time? Work and make it work!

As coronavirus changes the daily lives of Americans, lately many of us get the privilege to work from home to be safe.  There are certain perks to working from home. You officially have the shortest commute and your meetings do not happen in the conference room.  But, if you are not careful, working from home can also come with some downsides.  If you are the type to get distracted easily, do not worry, there is hope.  

Here is our guide to staying productive.  Want to know if they work?  Well, this blog you are reading right now was written from home sweet home.

1. Get an office. Set aside a whole room or a portion of your home that is for all business and only business. Your bed would not be the ideal location to set up your office because that is where you sleep. 

2. Get rid of background noise. Be aware of how productive you are while listening to music.  Playing music all day helps some people while it can distract others. So, find out which one you are.

3. Break a sweat! Since gyms are shut down in California for a while due to the Covid-19 virus outbreak, make it apart of your job to set aside about 30 minutes to an hour to get your body moving at home. Working from home can reduce the amount of calories we burn in a day. You can still workout outside in nature. You could even throw on a workout video to your liking on YouTube. So, grab that jump rope, some light weights or both.  No excuses.

4. Keep essentials in your workspace. Keep items such as snacks, coffee or a cozy sweater near your desk.  This is a way to prevent you from getting up to grab something and encountering who-knows-what distractions around the house.

5. Know when to take a break.  When your home is also your office, it can feel like you are always working.  Decide when you are done for the day, and stick to it. 

6. Communicate! Make sure to stay in communication with people throughout the day.  Chat with colleagues, schedule phone meetings or even check in on Zoom.  This will make you feel less lonely and it will also make you feel like an asset to the company you are working for.

7. Get Dressed. Keep your outfit casual and comfortable, but not in the pajama family.  It might sound unnecessary, but you will feel more professional, and you will be prepared if a last-minute meeting comes up.

8. Keep things clean! Make sure to always have your workspace clean by the end of the day, so when you come back to it the next day, you are ready to work without clutter.  Also doing this will help reduce trash from piling up.  

9. Look at the perks of working from home.  You are home during the day. Do you realize what that means?  You save on gasoline because you don't have to drive to the office.  Most importantly, you won't get anyone sick if you come to work with a sniffle.  The more you enjoy working from home, the more you will enjoy your job.  Now, get back to work!

Leave It To The Professionals

3/31/2020 (Permalink)

person fogging office SERVPRO at your service!

We have been busy disinfecting to make a clean and safe environment for our customers!  Not all heroes wear capes.  We just try to do our part for the community.  Our SERVPRO team follows the process of proper donning and doffing of PPE when entering and exiting the decontamination chambers. The decontamination chamber is a three-stage chamber consisting of; clean room, decontamination chamber and equipment/dirty room. We used hospital-grade disinfectants called SERVPROXIDE.  


Our SERVPRO team utilized foggers for the decontamination of areas before cleaning was performed. 5-10 minute dwell time for high contact, non-porous surfaces. 60 minute dwell time for all porous surfaces. Our team decontaminated up to 8 feet of high contact areas. We cleaned and removed containment upon completion of cleaning.

Stop The Spread of Germs!

3/31/2020 (Permalink)

two guys looking at each other Here to help Do your part to stop the spread of germs!

Here are some helpful tips to prevent the spread of germs.  This is to help prevent the spread of respiratory diseases.  The first tip is to avoid close contact with people who are sick.  If you feel any ill symptoms, make sure to cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Another helpful tip to avoid getting germs to attack into your immune system is to avoid touching your eyes, nose, and mouth.  Also, clean and disinfect frequently touched objects and surfaces.  Some more tips include staying home when you are sick, except to get medical care.  Wash your hands often with soap and water for at least 20 seconds is one of the important ways to spread germs.

Another way to fight germs in your home or business is to call SERVPRO to professionally disinfect and clean it for you.  Call us anytime!  We are here to help!  

Follow us on our Social Media pages!

3/18/2020 (Permalink)

hand pointing at follow button Stay in touch with us on any of our social media channels! Which one do you have?

Do you already follow us on our social media pages?  If you have not done so already, come find us on Twitter, Facebook, LinkedIn, and Instagram!  We aim to provide great content by giving everyday helpful tips, showcasing our work both commercial and residential jobs and just keeping it fun overall.  Some of our posts include the science of identifying and eliminating odors can be tricky, but as professionals in deodorization, we can take care of it.  Some other examples of what we post are many emergency preparedness tips and showing before and after photos. We also like to share the jobs we’ve done in the past in cities such as Los Angeles, Century City, Hollywood, Downtown, Bakersfield, Sylmar, and just all over the West Coast.  What would you like to see us share on our pages? Let us know! We would love to hear from you. 

Here are the links to our pages:

Facebook: click here

Instagram: click here

Twitter: click here

LinkedIn: click here

Our Promise To You

10/17/2019 (Permalink)

House with bubbles clipart Keeping your home pristine.

You would think this questions would be easy but it isn’t. In your city there could be dozens of restoration companies that you could choose from. Your insurance agent will probably recommend some restoration companies to you but you might want to research for yourself. And we are to tell you that SERVPRO of Simi Valley can promise that we are around the clock, reliable, and professional. We have been around for just under a decade and we understand that you might Google names like Service Master or Restoration Management Company but we promise we want to work with you and your insurance agent to get you back to living like normal. You can always check out our Yelp page for more customer testimonials or we are just a call away to explain to us what your issue is, we want to deal with your restoration issues! Our promise is that you won’t be disappointed you chose us as your experts.

SERVPRO of Simi Valley

10/10/2019 (Permalink)

Shaking Hands Clipart Trust us to take care of your unnecessary loss.

Coming up on our 3 year anniversary SERVPRO of Simi Valley was taken over by its now owner, Alan Reed, since then he has built a successful multi franchise operation in Southern California. SERVPRO of Simi Valley has been onsite for the Thomas Fire in 2017 and the Malibu Fires in 2018 as well as other natural disasters around California. His offices are filled with technicians that are passionate about their line of work and claims managers that are compassionate about restoration. There is not a job that Alan and his team cannot handle and they thrive in hard situations where they can pull through to fix everything in their power. If you ever have any doubts about working with SERVPRO please feel free to read our testimonials page or Yelp reviews from clients we have had the pleasure of working with in the past to be assured that you are making the best decision when it comes to hiring a restoration team. SERVPRO of Simi Valley can and will make it "Like it never even happened."

Community Lives in Us

3/27/2019 (Permalink)

Our extreme response team!

SERVPRO of Simi Valley wants to serve our communities in the best way possible; we participate in our city chamber events, love to sponsor the Boys & Girls club, and you can catch us at all the emergency readiness preparation meetings. We find it necessary to be connected with those surrounding us and not only show up when there is a loss or disaster. . It’s very important that we are not just another company entering your home but we are truly someone that you would trust to take care of you when a not so happy situation happens. Our previous clients have loved the work we provided and wish it wasn’t under bad circumstances and we take true pride in being involved. If you have a community event you think we would fit in please feel free to reach out, we want to benefit anyone anyway we can!

Faster To Any Size Disaster

3/21/2019 (Permalink)

Our crews ready for the day with proper PPE, always!

SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster. SERVPRO of Simi Valley is a trusted leader in the restoration industry and we pride ourselves on truly being available 24/7 to all of our customers. We understand a fast response is very crucial and can change the outcome of any water loss, this helps to minimize the damage and the cleaning and restoration costs. Every situation is different and we take our professional time to act quickly but within reason to make sure all losses are handled properly. Our clients can rely on us to get crews mobilized and in action, and get there faster to any size disaster. No matter how big or small you think your loss is you should always call a SERVPRO professional.

Vendor Qualifications & Professionalism

3/18/2019 (Permalink)

Our vendors thanked us for our business by throwing us a go-kart team building party!

SERVPRO of Simi Valley only uses the best of the best when it comes to vendors that we bring in on clients claims. Whether it’s a fire claim and we have to bring in someone to clean the smoke smell out of your clothes, or a storage pod after a water damage to make sure other items are not involved we only trust sub vendors that we hold to SERVPRO standards. We treat clients like family and we want all of them to know that their claim is just as serious as the next, no matter the damage done or the size; everyone is important and will be treated as such. We also expect the same from our vendors when they interact with any customers and are proud to be working with them, if you ever experience water, fire, or mold damage you should always call SERVPRO for immediate assistance.

Around the Clock

3/12/2019 (Permalink)

Our crews jumping into action!

SERVPRO is known for being faster to any size disaster, commercial or residential. When compared to other restoration companies SERVPRO of Simi Valley is not only on site the quickest but maximizes the job to make sure they are faster when also getting you back into your home or place of business. Why SERVPRO? Because we understand what it means to be the leader in restoration not just in our city but across the nation, being a company that is available 24/7 we are truly around the clock. SERVPRO of Simi Valley has a professional always on call to make sure we are ready to jump into action no matter time it is or what the job call may be! You’ll never have to worry about what time your emergency may happen knowing that we will be there for you immediately.

IICRC

3/5/2019 (Permalink)

All technicians carry their IICRC card with this logo and the specific certifications they hold.

IICRC, the Institute of Inspection, Cleaning and Restoring Certification, is a nonprofit organization that develops and publishes standards detailing the proper procedures for safe cleaning and restoration. SERVPRO of Simi Valley prides ourselves on having our technicians as well as office staff to be IICRC certified.  Being up to IICRC standards allows all of our employees to have the best knowledge industry standard training giving each and every one of our customers the best service.  We are constantly holding classes for employees and professionals be up to date and work towards new certifications in areas such as: Applied Structural Drying, Commercial Drying, Fire and Smoke, Mold Removal, etc. This helps us to ensure that no matter what situation clients can always rest assured that they are choosing the best restoration company.

Why SERVPRO of Simi Valley?

2/18/2019 (Permalink)

All of our crew showing off their PPE.

Simi Valley is relatively close to Moorpark and Team Reed felt it was essential to be able to serve the adjacent communities with best in class service for fire, flood and mold remediation.    Shortly after acquiring Simi Valley, Team Reed earned the Elite Designation of Large Loss Response Team which allows the Company to perform and assist neighboring franchises for large losses.   With the acquisition of Simi Valley we also increase our packout facility to 30,000 square feet and increased our contents division.  We are also involved with this city’s Chamber of Commerce and support them in any way they can when it comes to community activities.  We are very proud of our work in the community particularly with the support of homeowners and business owners after the Thomas and Woolsey fires. If you ever experience water, fire, or mold damage call us any time and our friendly and professional staff will be available to help you.